Privacy Policy

Effective Date: December 9, 2025
Last Updated: December 9, 2025

At Tazma Market, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our online marketplace at www.tazmamarket.com.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Profile picture, bio, location, and other details you choose to share
• Listing Information: Product details, descriptions, images, and pricing for items you sell
• Transaction Data: Purchase history, payment information, and communication with buyers/sellers
• Communications: Messages sent through our platform, support requests, and feedback

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our marketplace services
• Process transactions and send you related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities on our platform
• Detect, prevent, and address fraud, security, or technical issues
• Personalize and improve your experience on Tazma Market

3. Information Sharing

We never sell your personal data to third parties. We may share your information only in the following circumstances:

• With Other Users: When you create a listing, your public profile information is visible to other users
• Service Providers: We share data with trusted service providers who assist in operating our platform (payment processors, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings. Note that disabling cookies may limit some features of our platform.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove or anonymize your data within 30 days, except where we are required by law to retain certain information.

8. Children's Privacy

Tazma Market is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Ethiopia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Tazma Market after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: